T&C's

Terms & Conditions

Welcome to Wild Rose Co.......
Thank you for visiting our Shopify store, where we offer a range of aromatherapy candles designed for menopause relief and perimenopause support. By using our website, you agree to the following terms and conditions. Please take a moment to read them.

General Information
These Terms & Conditions apply to all visitors and users of our website. By accessing or using our services, you agree to be bound by these terms. If you have any questions or concerns, please feel free to reach out to us.

Product Descriptions
We do our best to provide accurate and detailed descriptions of our products. However, we acknowledge that there may be occasional inaccuracies or errors. If a product doesn’t match its description, you can return it to us in its unused condition for a refund or exchange.

Pricing
All prices are listed in [Currency] and may change without prior notice. We strive to ensure our pricing is accurate, but mistakes can happen. If we find an error in the price of an item you’ve ordered, we’ll inform you as soon as possible and give you the option to reconfirm or cancel your order.

Orders
Every order is subject to acceptance and product availability. We reserve the right to decline or cancel orders, including those with limited quantities. If we need to cancel an order, we’ll contact you promptly to resolve the issue.

Refunds and Replacements
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can request a refund or replacement within 14 days of receiving your product. To be eligible, items must be returned in their original, unused condition. Please contact our customer service team to initiate a return or exchange.

Shipping and Delivery
We aim to process and ship orders as quickly as possible. Delivery times may vary based on your location and the shipping method chosen. Once your order has been shipped, we’ll provide tracking information so you can follow its progress.

Privacy
Your privacy is important to us. We are committed to protecting your personal information and using it only in accordance with our Privacy Policy. Please review our Privacy Policy for more details on how we handle your data.

Changes to Terms & Conditions
We may update our Terms & Conditions from time to time. Any changes will be posted on this page, and we encourage you to review our terms regularly to stay informed.

Contact Us
If you have any questions about these Terms & Conditions, please contact us at 'hello@stoneandivy.co.uk' We're here to help!

Thank you for choosing [Your Store Name]! We hope you enjoy our aromatherapy candles and find the relief and support you need.